Legal

Privacy Policy

Last updated: 4 December 2025

Thank you for using VeriContact (“we”, “us”, “our”). We care deeply about the privacy of your data and are committed to being transparent about how we collect, use, and protect it. This Privacy Policy explains what information we collect when you use our website and services, and how we handle that information.

1. Information We Collect

We may collect the following types of information when you use VeriContact:

Account information: such as your name, email address, password, organization name, and contact details when you create an account or sign in.
Communication data: content of messages you send through the platform (e.g., email, SMS, WhatsApp or other channels), recipient details, and related metadata (timestamps, status, delivery logs).
Usage and log data: IP address, browser type, device information, pages viewed, actions performed in the dashboard, and timestamps.
Payment and billing data: if applicable, limited billing details such as invoice information and payment confirmations (handled via secure third-party payment processors).
Cookies and similar technologies: small data files stored on your device to remember your preferences, keep you signed in, and help us understand how you use the site.

2. How We Use Your Information

We use the information we collect for purposes such as:

Providing, operating and maintaining the VeriContact platform.
Sending and delivering your messages to the intended recipients.
Displaying analytics, logs and reports about your communication activity.
Improving our services, user experience, and platform performance.
Responding to your support requests and communicating with you about the service.
Detecting, preventing and addressing security or technical issues and abuse.
Complying with legal obligations and enforcing our Terms of Use.

3. Legal Basis for Processing (Where Applicable)

Depending on your location, we may process your personal data based on one or more of the following legal bases:

Your consent.
Performance of a contract with you or your organization.
Compliance with legal obligations.
Our legitimate interests in operating and improving the platform and ensuring its security.

4. How We Share Your Information

We do not sell your personal data. We may share your information only in the following situations:

Service providers: with trusted third-party vendors who help us run our infrastructure, deliver messages, process payments, or provide analytics. They only process data on our instructions and under contractual safeguards.
Legal requirements: when we are required to do so by law, court order, or governmental authority, or to protect our rights, users, or the public.
Business transfers: in connection with a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction.

5. International Data Transfers

Because our infrastructure and service providers may be located in different countries, your information may be transferred and processed outside your country of residence. Where required, we take appropriate steps to ensure that such transfers are protected by adequate safeguards.

6. Data Retention

We retain your personal data for as long as necessary to provide the VeriContact service, fulfill the purposes described in this Policy, and comply with legal, accounting or reporting obligations. Message logs and communication records may be retained for a limited period based on your account settings, contractual requirements, or applicable law.

7. Security

We use reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights & Choices

Depending on your jurisdiction, you may have rights such as:

Accessing the personal data we hold about you.
Requesting correction or deletion of your data.
Objecting to or restricting certain processing activities.
Exporting your data in a portable format, where applicable.
Withdrawing consent where processing is based on consent.

To exercise these rights, please contact us using the details in the Contact Us section below. We may need to verify your identity before responding to your request.

9. Cookies & Tracking Technologies

We use cookies and similar technologies to keep you signed in, remember your preferences, and help us understand how our site is used. You can usually configure your browser to refuse cookies or alert you when cookies are being sent. However, some features of VeriContact may not function properly without cookies.

10. Children’s Privacy

VeriContact is not directed to children under the age of 16, and we do not knowingly collect personal data from children. If you believe that a child has provided us with personal information, please contact us and we will take steps to delete such data.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page and, where appropriate, notify you through the platform or by email. We encourage you to review this page periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, you can reach us at:

VeriContact Support
Email: umairashraf5252@gmail.com